Terms & Conditions

Property and Cancellation Policies

Full Charge - Full Deposit - If cancelled within 2 days of arrival

Partial Charge - 50% of Deposit - If cancelled within 5 days of arrival

No Charge - If cancelled within 14 days of arrival

Terms and Conditions

RESERVATION POLICY

• We believe the children are our future, but you still have to be 21 years old and present to book a room
• Is it really you? A valid photo ID is required upon check-in
• All requests to reserve a room must include the first and last name of all adults occupying the room and a valid credit card for a guarantee of arrival
• Our room rates are always awesome, and they are subject to change
• All rooms are subject to a 5% tax collected by the Iron County 
• Group trips are fun! When booking, keep maximum occupancy rules in mind- two people max for rooms with a single bed (Queen or King) and four people max for rooms with multiple beds. Got babies? We’ve got pack-and-play and cribs available upon request, subject to availability.

CANCELLATION POLICY

Life happens. We get that. Reservations are fully refundable 240 hours prior to check-in. Reservations canceled 239 to 72 hours prior to check-in will be charged 50% of their stay. Cancellations received after 3pm the day prior to check-in will not be refunded or credited, and will be charged in full. 

PARKING POLICY

Vacations should be stress-free and for that reason, you get to park super close by in our exclusive lot. By parking a vehicle at our facility, you (and your guests) are doing so on your own accord. The hotel does not take responsibility or accept liability for damage, accident or loss to your vehicle or personal property. But guess what? We monitor our parking lot so, should anything seem amiss, let us know, and we’ll see if we have the footage. And if you plan on leaving your car in our parking lot for a while, not problem, just let us know, as we reserve the right to tow vehicles. 

ROOM POLICY

We want you to have a great time when you are here. But if things get too crazy, we go by the old-school rule of ‘you break it, you buy it’ and property damages or missing items will be charged to your credit card at market value. Pre-existing damages or room issues must be reported immediately after registration to avoid responsibility and potential charges. The hotel allows guests, with permission, to receive occasional packages and special deliveries at the property. We are not responsible for the packages or their contents or the storage of them. Sing your heart out and have passionate conversation all day long, but from 12:01 a.m. to 6:00 a.m. the whole property goes into hush mode for what we like to call quiet time (or sleep time). 

SMOKING POLICY

Breathe easy. Davos Chalet is a non-smoking property. This applies to both traditional smoking methods and all electronic delivery systems, including vapes, vaporizers, vape pens, hookah pens, electronic cigarettes (e-cigarettes or e-cigs), e-pipes, and any variations of the foregoing regardless of the product’s name. Any smoking in the rooms or strong lingering smoking scents in rooms will result in a disappointed look and a $750 room cleaning fee. 

MINIMUM AGE POLICY

All guests must be 21 years or older to confirm guestroom accommodations at Hotel XXXX. A valid photo ID must be presented at the time of check in for age verification. 

GUEST SAFETY POLICY

As part of our commitment to guest safety, employees will not disclose the identity, room number or presence of a guest to anyone other than appropriate law enforcement. This includes the taking of or delivery of messages or indirect forwarding of phone calls. It is the responsibility of guests to communicate their presence and room number to any person they wish to receive calls or visits from. Safety cameras are used throughout the premises, and anyone on our property may be recorded. The hotel assumes no responsibility for any personal bodily injury incurred while using the gym/fitness center facilities, where available. If you use the gym/fitness center facilities, you do so at your own risk.